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First time I put the collar on the dog it fell apart. I took it to a dog trainer in our town (Lindsay, Ok) and she helped me put it back together.

It didn't work at all, but everyone told me it was me and he thought he was the boss . About two weeks later I took our dog to this dog trainer to start lessons, and the first time she tried to work with him it fell apart. I want to return this for an exchange, but I don't know how.

She gave me one of her Don Sullivan collars to use while working with him and it gives no problems. If anyone knows how I can return this please let me know

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