MARK B Mmb

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Verified Reviewer

Not recommended to buy this product

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Bought product, after receiving product and putting the dvd in the player it did not work. Called customer serv and was told I had to pay for the shipping of this product back to them. Appears this could be a T.V. scam. No company would ever have you pay for their product to be shipped back to them if defective. This Co. requires you to pay for the shipping. Does this sound like a scam?
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Loss:
$60

Preferred solution: Full refund

Anonymous
map-marker Portland, Oregon

DO NOT RECOMMEND

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FIRST, THE COMMERCIAL IS MISLEADING. THEY SAY 2 PAYMENTS AT $29.95 (THEY WOULD MAKE THE 3RD PAYMENT OF $29.95) FAILING TO MENTION $5.00 SHIPPING AND HANDLING MAKING EACH PAYMENT $34.95, (FELT THIS WAS ODD TO ADD SHIPPING AND HANDLING TO EACH PAYMENT)TOTAL $69.90.

AFTER SEVERAL ATTEMPTS TO FIND OUT WHY I DID NOT GET CONFIRMATION I DECIDED TO CANCEL ORDER. FINALLY GOT BRENDA AND SHE SAID IT WAS BECAUSE THEY HAD MY NAME WRONG ON E-MAIL AND IT WAS TOO LATE TO CANCEL AND I WOULD HAVE TO RETURN AND PAY SHIPPING AND HANDLING. 2ND MISINFORMATION, YOU DO NOT GET YOUR MONEY BACK IF NOT SATISFIED, IT WILL COST YOU AT LEAST $20.00 TO RETURN IT.

I SUGGEST IF YOU ARE PLANNING TO BUY THIS SET YOU GET IT ON AMAZON, FOR A LITTLE MORE YOU GET MORE PLUS YOU WON'T GET THE AGGRAVATION DEALING WITH WHAT I HAVE HAD TO GO THROUGH. I DO HOPE IT WORKS BUT I DON'T HAVE MUCH CONFIDENCE.

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Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Slippery Rock, Pennsylvania

Worthless

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If you are looking for outdated methods including torture, then this is the product for you. If you are looking for a reasonable approach- consider anything but this. The so called "DogFather" should not be associated with any individual who considers their dog as part of the family.
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Reason of review:
Bad quality
Steve Xov
map-marker Chico, California

Good as Expected

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i have purchased this system, and if used correctly it works. I have a German shepherd and within just two days she's has the sit,down, stay down pat. we are working on the extended down and the distance down. but i am very happy with don Sullivan's system.
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LaVerne J Vxr

Scam scam scam!

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Don Sullivan - Scam scam scam!
The dvd would not work. Called company. They didn't offer new DVD. Offered a computer program. I said no I was mailing back. They would not pay return postage for defective DVD. I got the feeling they knew DVD wouldn't work. They kept pushing for me to accept the computer program. I wanted what they advertised. When I research ed why the DVD wouldn't work this is what I found. Th reason I think is a scam
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Anonymous

Excellent!!

I purchased this set 8 years ago when I got a Great Dane puppy and knew I needed to have control and obedience or get run over!! I never finished the CD's and only did the basic training and had great results! I followed the system perfectly and it was easy and simple! I liked that I did not have to use treats. I have been told so many times how well behaved, and trained my dogs are. I have since used the system to train my other 2 dogs, and my daughter has used it to train hers as well. I've let multiple people use the Cd's and all have had great success. I'm about to get another Great Dane puppy and will be using the system for her as well.
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Reason of review:
Good quality
Jessie C Qrk

My dog was killed by wild dogs before I got to open the package for the perfect dog package. I was so devastated from my dog be mangled by wild dogs.

My dog was mangled before I even opened it. I was in shock and was 3 days late, after the 30 days to refund. I hadn't even opened it. They absolutely would not refund my money on something I will never use. It hasn't even been opened. This is so cruel and wrong not to make an exception. I will never order anything sold on tv ever again. I'm so upset because it will never be used and I'm out 80.00.
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2 comments
Guest

Irrelevant. Do you go back to the supermarket to return something you never opened due to your own fault?

No. Use it for another dog or sell it to someone else.

Eugene Xaa
reply icon Replying to comment of Guest-1724634

Truth get over it.

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Anonymous

Terrible

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All I can say is be careful! Do your research on this man and his products and NEVER leave a dog alone with a trainer.
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1 comment
Guest

Could not agree more.. I have been harassed for a week by a " friend" of his for simply saying that.

With no help from Don. He has his friends do his dirty work. This business is a fraud and I now have to involve the police to get the harassment to stop.

I would avoid this "business". They are crazy.

Cynthia L Bba
map-marker Richardson, Texas

Don't get fooled by these ads

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This company is a scam. I ordered the kit, they took my money and there is no product. I call but you cannot leave a voice message like they say and when they do answer, they hang up on you. Don't buy this product, if it sounds too good to be true then it is. It takes all kinds of dishonest people to make a world. This is one of the many!
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Loss:
$79
Cons:
  • That this is scam
Reason of review:
They took my money and I never received the product. Customer Service is no good.

Preferred solution: Full refund

1 comment
Guest

Totally agree! Be careful if you disagree he will sick his "friend" on you and you will be continually harassed, Until you bring the police into it.

Sheron C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gainesville, Florida

Bad dvds

Discs didnt work on either of my external drives. Finally i found an external dvd player. Well they keep stopping and starting over. I can't get through a whole segment. I was hoping to get something directly on my imac or my mac laptop. I bought the dvds from imazon prime
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Emmy S
map-marker Topeka, Kansas

Automated system

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Saw you Ad on T.V., thought I'd try it. But after an hour trying to get your automated system to understand English and by using the key pad on my Phone as well as your recording I just gave up. Your company would do well to hire a "Human Being" to deal with customer's. I was not interested in anything else but the basic's. All the other item's was just a waste of time. In my opinion there was too much redundancy in your spiel. So with all the information that was gleaned by your system you can just CANCEL the order. Do not want product. CANCEL ...... Emmy Stevens 6036 SW 27th St. Apt 1 Topeka, Ks. 66614
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Cons:
  • Automated answering system
Reason of review:
Poor customer service
Peter C Txk
map-marker New York, New York

Dog in cars

i LIKE YOUR METHODS, I WISH YOU HAD A SECTION ON HOW TO TAME YOUR DOG IN A CAR. I HAVE BEEN TRYING ALMOST A YEAR WITHOUT ABIT OF SUCCESS,!!!!!!!!!!!!!!!
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Rick M Sgq

I’ve trained 33 dogs with the collars

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I volunteer with a local rescue. When I started, I felt it was my responsibility to train any dogs that I foster. I saw an infomercial on Don Sullivan and thought it was bull, but I bought it anyway. My dogs were horrible on a leash and in 2 and 3 minutes were walking like a champ. I have now used the collars on 33 dogs. Many of the dogs were abused or feral. With the collar and the training methods, I can gain their trust and start their recovery in 1 day. About half the adoptive parents have purchased the collar and I regularly receive emails thanking me for referring Don Sullivan’s collars and training methods. Others at the rescue are now using and referring the collars. If you watch the dvd’s And use the collars as intended you will have positive results. If you don’t see the results, It’s not the collars, it’s the trainer not using it properly.
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Reason of review:
Good quality
Eleanor F Fmr
map-marker Woodland Hills, California

Price

I ordered this for my dog I DON'T LIKE THAT THE PRICE WAS DIFFERENT FROM THE TV QUOTE FOR 2 PAYMENTS OF $29.99. I KNOW THERE WILL TAX. THERE WAS NO LIVE PERSON TO TALK TO. kay.fount112@***.com
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Reason of review:
Poor customer service
Anonymous

Disappointed

Saw the commercial for this product today and called the toll free number but the automated system could not understand what I was saying. So, went to website and saw decided to check out on internet first. The negative comments from customers have made regarding service and non receipt of product and problems with returns. Too bad because it looked like something that I might have been able to use. I've been burned too many times on other things so I'm now very cautious. Don, maybe some changes are in order?
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