1.8K views
Not resolved
1.0
Details
Customer service
3 comments

Even if this was the best product ever, their customer service means I will never purchase from them. Saw the tv ad and went through the whole order process, including credit card, email, phone number etc.

was cut off right after and didn't receive confirmation my order was processed. The same number could not provide information and no one responded to email. When I finally got ahold of customer service, I was told they couldn't check whether or not I had an order because they have multiple companies placing orders and to check my credit card provider.

Told them to keep their stuff. I will dispute any charges and refuse shipment.

Review about: Don Sullivan Customer Care.

Reason of review: Order processing issue.

Preferred solution: Nothing. I just want everyone know to stay away.

I didn't like: Phone order process.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1412293

Happened to me too.

Anonymous
Ottawa, Ontario, Canada #1318859

Most people don't realize if you buy from an infomercial you are likely buying from a wholesale company. They buy massive amounts like qvc and sell them. You aren't buying from the actual developer.

Anonymous
to Anonymous Athens, Alabama, United States #1339137

I think the people selling their products should know how the people who buy their product is treated by that company's customer service and take action to protect their reputation.

You May Also Like